Quick Look: AGM’s WhatsApp Integration

WhatsApp is a free messaging app that lets you send text messages, voice messages, photos, videos, and make voice or video calls over the internet. With over 2 billion users worldwide, it’s one of the most popular communication tools out there. 

AGM's WhatsApp integration allows you to use its powerful feature inside your AGM dashboard. Here are some of the ways it can improve your sales and marketing workflows.

Automate Bookings with AGM’s AI on WhatsApp 

During peak seasons like spring and summer, your phone is likely ringing off the hook. Instead of letting calls go unanswered, set up the WhatsApp bot to automatically respond with booking options when you're unavailable. 

For instance, when a lead sends a message asking for a residential turf installation quote, the bot replies with available consultation slots. This ensures you're securing potential clients even while you're knee-deep in another job.

With AI-driven responses, the bot can handle inquiries, check your availability, and confirm appointments—all without any effort on your part.

Missed Calls? Let WhatsApp Handle It

In the artificial grass business, every missed call is a missed opportunity. Whether you're driving a truck loaded with premium turf or busy discussing installation options with a client, missing a call can mean losing a lead. 

Luckily, AGM’s WhatsApp integration offers a missed call management feature that sends an automated follow-up message when you can't answer the phone.

Example:

You’re mid-installation, laying out a putting green for a residential client, and a new lead tries to call for a consultation.

 Since you can’t pick up, AGM's WhatsApp integration can automatically send a personalized message like, “Sorry we missed your call! Click here to schedule a time to chat about your project.” 

This way, you never lose a lead, and your business stays top-of-mind for potential clients.

Personalize Customer Communication with WhatsApp Templates

AGM's WhatsApp integration lets you create and store message templates for common scenarios, whether it’s confirming appointments or sending installation day reminders.

Instead of typing the same message over and over, simply use pre-saved templates to quickly confirm a booking or send an installation reminder. 

For example, after a client books a consultation for a commercial turf installation, AGM can automatically send a personalized message like, “We’re excited to discuss your project on [DATE]. Looking forward to transforming your outdoor space!”

Reduce No-Shows with WhatsApp Reminders

Few things are more frustrating than showing up to a scheduled site visit, only to find that the client forgot the appointment. 

AGM’s WhatsApp integration includes automated reminders, drastically reducing no-shows and cancellations.

Let’s say you have a full week booked with residential installations and consultations. AGM will send automated WhatsApp reminders to your clients 24 hours before their appointment. 

This not only helps them remember but also gives them a chance to reschedule if necessary, saving you from wasting time on a no-show.

Collect Customer Information Seamlessly

Before heading to a consultation, it's crucial to gather some details about the project.

AGM’s WhatsApp allows you to customize responses so you can ask clients for specific information upfront, such as the size of their yard or the type of artificial grass they’re interested in.

When a lead schedules a consultation via WhatsApp, AGM can automatically ask, “Could you provide us with your yard dimensions and current landscaping details? This will help us bring the right turf samples to our meeting.” 

This way, you arrive at the site prepared, and you can offer accurate ballpark quotes on the spot, streamlining the entire process.

Use WhatsApp for Post-Quote Follow-Ups

After providing a quote, it’s easy for potential clients to get sidetracked. AGM’s WhatsApp integration makes it simple to follow up on quotes by sending an automated message to check in.

If a client hasn't responded within a few days of receiving their artificial grass installation quote, AGM can send a gentle reminder via WhatsApp: “Just checking in! Have you had a chance to review the quote for your new lawn? We’re happy to answer any questions or set up a call to discuss details.” 

This ensures you stay proactive without being too pushy, keeping the conversation going and increasing the chances of closing the sale.

Effortless Multi-Channel Marketing with WhatsApp

AGM’s integration doesn’t just handle bookings and reminders—it also allows you to run campaigns directly through WhatsApp. 

Whether you're promoting seasonal discounts or sending installation tips, it's an easy way to stay connected with clients.

Imagine running a special discount on artificial grass maintenance services for past clients. With AGM, you can create a WhatsApp campaign where customers who installed turf last year receive an exclusive message offering discounted maintenance services. 

A simple “Reply with MAINTENANCE for your offer” can drive engagement and encourage clients to book follow-up services.

Learn More!

Discover how AGM software is designed for artificial grass installers, by artificial grass installers. Join our Free Community or Book a demo today.  Got a question Shoot us a message, and one of our team members will get in touch ASAP! 

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