Ever feel swamped with all the messages, quotes, visits, and follow-ups you need to track for your leads? AGM’s "Opportunities" feature offers a simple yet powerful solution.
Think of it as a central hub for all your artificial grass leads, tracking each one from the first contact all the way to a signed proposal and completed installation.
Opportunities on AGM represent each potential lead from initial inquiry to completion.
Imagine each opportunity card as a profile for that client. It contains details like their contact info, property details, quotes provided, notes, tasks, and status in your sales process.
You can track key details like:
Contact information like name, phone number, email
Property details like address, size of area for installation
Quotes/estimates provided and requests for additional information
Notes from conversations and site visits
Tasks assigned to follow up on next steps
Status in your sales process (e.g. Contacted, Quote Sent, Installing, Completed)
All opportunities are organized into a customizable pipeline that represents the typical stages of your sales process. For example, you may have stages like:
Prospecting
Installation Quote Requested
Proposal Sent
Proposal Approved
Installation Scheduled
Installed
Completed
AGM can automatically move each lead through your sales funnel via workflows. This way, you can literally see what’s happening to each opportunity at every stage.
Looking for a certain lead or contact? You can easily filter opportunities by options like owner, status, date, and more. This allows you to focus on a certain stage, like following up on outstanding quotes. Opportunities can also be sorted and searched.
Rather than re-entering the same details for each new opportunity, you can create templates with customizable fields. You can choose which fields you want the Opportunity card to pre-populate when a new lead is added.
Opportunities make it easy to export data for proposals or analyze pipeline performance over time. This will allow you to answer questions like:
How many quotes turn into installs?
What’s the average time spent in each stage?
Which channel is our top opportunity source?
You can also use the filters here if you’d like to drill down into your opportunities data.
Opportunities deeply integrate with other AGM features like contacts, tasks, notes, calendar and custom fields for a complete end-to-end view of your artificial grass sales process. You can link opportunities to:
Calendar
Calendar events like site visits or installation dates can be booked directly from opportunities.
You can choose to only view available slots, blocking out times that are already booked for other clients. This scheduled event then appears on your calendar integrated into AGM.
Contacts
When creating a new opportunity, you have the option to link it to an existing contact or create a new contact profile at the same time. This automatically populates the opportunity with client details without duplicate data entry.
Notes
All communications like phone calls, emails and messages with the client can be documented as notes attached to the opportunity.
This keeps a centralized record of all client interactions in one place for future reference or to transfer details if the opportunity is reassigned.
Tasks
Inside each opportunity, you can add tasks related to that client such as "Call client to discuss quote" or "Schedule site visit."
Tasks provide a way to assign follow up actions to yourself or others and track progress over time. For example, marking a task as complete once the site visit occurs.
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