Automate Your Way to a Stellar Online Reputation with AGM

Reputation is everything for artificial grass installers. Great online reviews can send tons of new customers your way, while a few negative ones can really hurt business. But constantly requesting reviews from happy clients and responding to the ones you get can be a huge time suck.

Harness the power of automation with AGM's review requester and responder tool. Keep those 5-star raves rolling in, filter out the rare unhappy customers before they rant online, and strengthen your sterling reputation with thoughtful public responses. Here's how it works:

Automatically Request Reviews After Every Completed Job

Imagine this: you just wrapped up an artificial grass installation for the Jones family. They're thrilled with how it turned out. This is the perfect time to ask for a review!

With AGM, you can set it up to automatically send the Joneses a friendly text or email requesting a review shortly after you mark their job as complete in the system. No need to remember to manually ask - it just happens like clockwork after every job. You can even include a link directly to your Google or Facebook review page to make it super simple for them.

Customize Your Request Message for a Personal Touch

Nobody likes a generic, robotic-sounding review request. With AGM, you can craft a personalized message template that auto-fills the customer's name for that human touch. For example:

"Hey [FirstName], thanks again for choosing [YourCompanyName] for your artificial grass project! 

We'd really appreciate it if you could take a minute to share your experience on [ReviewSite]. Here's a link to make it easy: [ReviewLink]

Thanks so much,

[YourName]"

See how simple, yet effective that is? You can set up different request templates for different review sites too.

Filter Out Unhappy Customers Before They Post a Bad Review

Worried that automatically requesting reviews could backfire if an unsatisfied customer leaves a scathing write-up? AGM has you covered.

You can set up a feedback form that gets sent out first, asking the customer to rate their experience on a scale of 1-10. If they give a high rating, then the review request gets triggered. 

If they report a low rating, it alerts you so you can reach out personally to resolve the issue before they post a negative public review. Brilliant!

Automatically Post Public Responses to Your Best Reviews

Getting great reviews is awesome, but you'll make an even stronger impression if you take the time to respond to them. Again, AGM can automate this for you!

When a 5-star review comes in, the system can post a pre-written "thanks" message like:

"Wow [ReviewerName], thanks so much for the kind words! We really enjoyed working on your artificial grass project and are thrilled that you're loving the result. 

Please let us know if there's anything else we can help with in the future!"

These public responses show that you truly value customer feedback and help build even more trust with prospects checking out your reviews.

Get More Reviews from Past Customers, Too

AGM isn't just for newly completed projects - you can also use it to request reviews from past artificial grass clients that you never got around to asking.

Just load up your customer list and use the system to send out a mass review request campaign via text or email. Chances are, many of those previous customers will be more than happy to sing your praises online.

Keep All Your Reviews Organized in One Place

It can be a pain to track down all your various online reviews. But with AGM, you can integrate with all the major review platforms and have them pulled into a single dashboard for easy monitoring. No more logging into multiple websites to see what people are saying about your artificial grass business.

Learn More!

Discover how AGM software is designed for artificial grass installers, by artificial grass installers. Join our Free Community or Book a demo today.  Got a question Shoot us a message, and one of our team members will get in touch ASAP! 

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