AI-Powered Customer Journey: From Engagement to Reviews

The Industry's First A.I. All-in-One Sales & Marketing OS

As a business owner, imagine this: no more juggling multiple apps and spreadsheets for different parts of your business.  Consolidating everything into a single platform can be a game-changer for you. 

Leverage AI-powered automation to revolutionize lead qualification. Maximize resource efficiency, vet leads thoroughly, and boost conversions—all while driving sales and revenue growth.

As owners and operators of two successful turf companies, we have an intimate understanding of the artificial grass industry. We've leveraged this firsthand experience to develop a platform designed to optimize and streamline the management of our own businesses.

Industry Expertise: Built by owners of 2 successful turf companies!

AI-Powered Automation: Lead engagement with advanced AI!

All-in-One Solution: Say goodbye to juggling multiple apps!

Transform Your Website into a 24/7 Salesperson: Engage Prospects with Personalized, Intelligent Interactions.

Artificial grass marketing

Join us in this exciting journey of growth, efficiency, and innovation. Together, we'll transform your artificial turf business into a thriving enterprise that stands out in the market.

Three Powerful Ways We Can Elevate Your Business

Industry Expertise

Benefit from a platform designed by experienced professionals in the artificial grass industry.

AI-Powered Lead Automation

Enhance efficiency and conversion rates through automated qualification.

All-in-One Platform

Streamline operations by consolidating all sales and marketing activities into a single AI-powered platform.

1) BUILT ON INDUSTRY EXPERTISE & INTELLIGENCE

Software Built by Industry Insiders

We understand your challenges because we've experienced them ourselves. Take a look at the image of our Lead Tracker. It highlights every step in the sales process, providing you with full visibility of your Sales Pipeline. Gain complete control over your metrics all while integrating Lead Tracking, Marketing Automation and so much more it will blow your mind! It is the software of choice to power HeavenlyGreens.com and ArtificialTurfExpress.com.

One platform, Everything you need.

2) LIVE CHAT AND CALL CENTER SUPPORT

AGM Connect and AGM Connect +

Dedicated live chat and/or customized phone call support.

Not an answering service, an actual Call Center that works for you, answering your customers text messages and best of all, managing your prospects. Imagine the peace of mind you have knowing any live chat contact from a new lead or an existing customer will be answered. Even your appointments can be booked and added to your calendar!

3) WEB CONTENT & LEAD GENERATION

Optimized Content &

A.I. Lead Generation

Our systemized approach to Website Content & Optimization has helped us out rank competitors. This same systemized approach is working for our clients who are experiencing similar results.

We've also developed a core technology that helps us deliver leads directly to pre-built marketing automations; from website visits or keyword searches.

These are A.I. generated dogs running on artificial grass. We leverage AI to create optimized web content & video for our clients.

Which Service Works

Best for Your Business?

AGM Connect and AGM Connect +

Provide your business with dedicated support for you live chat and/or phone calls.

Content Optimization + Lead Generation

Focused Content and Optimization for the Artificial Grass industry.

This solution is typically an add-on to our software.

Integrated Business Intelligence

Our custom software systems track, manage & nurturing your leads.

Giving you full visablity of your marketing pipeline.

Latest Blog Posts

Review Management on Autopilot for Turf Installers  | Artificial Grass Marketing

Automate Your Way to a Stellar Online Reputation with AGM

June 13, 20243 min read

Reputation is everything for artificial grass installers. Great online reviews can send tons of new customers your way, while a few negative ones can really hurt business. But constantly requesting reviews from happy clients and responding to the ones you get can be a huge time suck.

Harness the power of automation with AGM's review requester and responder tool. Keep those 5-star raves rolling in, filter out the rare unhappy customers before they rant online, and strengthen your sterling reputation with thoughtful public responses. Here's how it works:

Automatically Request Reviews After Every Completed Job

Imagine this: you just wrapped up an artificial grass installation for the Jones family. They're thrilled with how it turned out. This is the perfect time to ask for a review!

With AGM, you can set it up to automatically send the Joneses a friendly text or email requesting a review shortly after you mark their job as complete in the system. No need to remember to manually ask - it just happens like clockwork after every job. You can even include a link directly to your Google or Facebook review page to make it super simple for them.

Customize Your Request Message for a Personal Touch

Nobody likes a generic, robotic-sounding review request. With AGM, you can craft a personalized message template that auto-fills the customer's name for that human touch. For example:

"Hey [FirstName], thanks again for choosing [YourCompanyName] for your artificial grass project! 

We'd really appreciate it if you could take a minute to share your experience on [ReviewSite]. Here's a link to make it easy: [ReviewLink]

Thanks so much,

[YourName]"

See how simple, yet effective that is? You can set up different request templates for different review sites too.

Filter Out Unhappy Customers Before They Post a Bad Review

Worried that automatically requesting reviews could backfire if an unsatisfied customer leaves a scathing write-up? AGM has you covered.

You can set up a feedback form that gets sent out first, asking the customer to rate their experience on a scale of 1-10. If they give a high rating, then the review request gets triggered. 

If they report a low rating, it alerts you so you can reach out personally to resolve the issue before they post a negative public review. Brilliant!

Automatically Post Public Responses to Your Best Reviews

Getting great reviews is awesome, but you'll make an even stronger impression if you take the time to respond to them. Again, AGM can automate this for you!

When a 5-star review comes in, the system can post a pre-written "thanks" message like:

"Wow [ReviewerName], thanks so much for the kind words! We really enjoyed working on your artificial grass project and are thrilled that you're loving the result. 

Please let us know if there's anything else we can help with in the future!"

These public responses show that you truly value customer feedback and help build even more trust with prospects checking out your reviews.

Get More Reviews from Past Customers, Too

AGM isn't just for newly completed projects - you can also use it to request reviews from past artificial grass clients that you never got around to asking.

Just load up your customer list and use the system to send out a mass review request campaign via text or email. Chances are, many of those previous customers will be more than happy to sing your praises online.

Keep All Your Reviews Organized in One Place

It can be a pain to track down all your various online reviews. But with AGM, you can integrate with all the major review platforms and have them pulled into a single dashboard for easy monitoring. No more logging into multiple websites to see what people are saying about your artificial grass business.

Learn More!

Discover how AGM software is designed for artificial grass installers, by artificial grass installers. Join our Free Community or Book a demo today.  Got a question Shoot us a message, and one of our team members will get in touch ASAP! 

Need help? Your solution is just a click away! Connect with our live chat now! 🗨


blog author image

Troy S. Scott

Troy is the Founder of AGM or ArtificialGrassMarketing.com, the Co-owner of HeavenlyGreens.com a Northern California installation company and the Founder/Co-owner of ArtificialTurfExpress.com, a retail brand that operates in San Jose CA.

Back to Blog

We’re on a mission to build an easier way to run your artificial turf business!

Copyright AGM 2024

All Rights Reserved