AI-Powered Customer Journey: From Engagement to Reviews

The Industry's First A.I. All-in-One Sales & Marketing OS

As a business owner, imagine this: no more juggling multiple apps and spreadsheets for different parts of your business.  Consolidating everything into a single platform can be a game-changer for you. 

Leverage AI-powered automation to revolutionize lead qualification. Maximize resource efficiency, vet leads thoroughly, and boost conversions—all while driving sales and revenue growth.

As owners and operators of two successful turf companies, we have an intimate understanding of the artificial grass industry. We've leveraged this firsthand experience to develop a platform designed to optimize and streamline the management of our own businesses.

Industry Expertise: Built by owners of 2 successful turf companies!

AI-Powered Automation: Lead engagement with advanced AI!

All-in-One Solution: Say goodbye to juggling multiple apps!

Transform Your Website into a 24/7 Salesperson: Engage Prospects with Personalized, Intelligent Interactions.

Artificial grass marketing

Join us in this exciting journey of growth, efficiency, and innovation. Together, we'll transform your artificial turf business into a thriving enterprise that stands out in the market.

Three Powerful Ways We Can Elevate Your Business

Industry Expertise

Benefit from a platform designed by experienced professionals in the artificial grass industry.

AI-Powered Lead Automation

Enhance efficiency and conversion rates through automated qualification.

All-in-One Platform

Streamline operations by consolidating all sales and marketing activities into a single AI-powered platform.

1) BUILT ON INDUSTRY EXPERTISE & INTELLIGENCE

Software Built by Industry Insiders

We understand your challenges because we've experienced them ourselves. Take a look at the image of our Lead Tracker. It highlights every step in the sales process, providing you with full visibility of your Sales Pipeline. Gain complete control over your metrics all while integrating Lead Tracking, Marketing Automation and so much more it will blow your mind! It is the software of choice to power HeavenlyGreens.com and ArtificialTurfExpress.com.

One platform, Everything you need.

2) LIVE CHAT AND CALL CENTER SUPPORT

AGM Connect and AGM Connect +

Dedicated live chat and/or customized phone call support.

Not an answering service, an actual Call Center that works for you, answering your customers text messages and best of all, managing your prospects. Imagine the peace of mind you have knowing any live chat contact from a new lead or an existing customer will be answered. Even your appointments can be booked and added to your calendar!

3) WEB CONTENT & LEAD GENERATION

Optimized Content &

A.I. Lead Generation

Our systemized approach to Website Content & Optimization has helped us out rank competitors. This same systemized approach is working for our clients who are experiencing similar results.

We've also developed a core technology that helps us deliver leads directly to pre-built marketing automations; from website visits or keyword searches.

These are A.I. generated dogs running on artificial grass. We leverage AI to create optimized web content & video for our clients.

Which Service Works

Best for Your Business?

AGM Connect and AGM Connect +

Provide your business with dedicated support for you live chat and/or phone calls.

Content Optimization + Lead Generation

Focused Content and Optimization for the Artificial Grass industry.

This solution is typically an add-on to our software.

Integrated Business Intelligence

Our custom software systems track, manage & nurturing your leads.

Giving you full visablity of your marketing pipeline.

Latest Blog Posts

Using AGM's Conversation & Contact Tools Together

AGM Power Combo: Conversation + Contact Features

July 05, 20245 min read

It's another day in the life of an installer. You're juggling dozens of client conversations across email, SMS, Facebook, and Instagram. Leads are slipping through the cracks, follow-ups are missed, and personalization feels like a pipe dream. Sound familiar? 

But what if there was a way to streamline all your client communication into one hub? A tool that not only keeps you organized but also helps you close more deals and deliver top-notch customer service?

We're sharing one of the most unique solutions you can unlock with AGM: combining AGM's Conversation and Contact features.

All Your Client Chats, One Central Hub

The foundation of great relationships? Smooth, consistent communication. AGM's Conversation feature makes this a breeze by unifying all your client messages into one user-friendly inbox. No more app hopping or missed chats.

Picture this flow:

  1. A new lead, Sarah, fills out your web form asking about pet-friendly turf options. Her message pops up in your AGM inbox, tagged as "New Lead."

  2. You shoot Sarah a quick reply with some product recommendations and ask about her project timeline.

  3. A few days later, you spot Sarah's message in your "Awaiting Response" filter. You check the conversation history, then ping her with a friendly follow-up.

  4. Sarah replies saying she's ready to book an installation next month. You add an "Installation Scheduled" tag to the convo and move on to the next task, confident nothing will slip through the cracks.

Conversations are color-coded by channel, so you can see where each chat originated. Filter and search functions make it a snap to find exactly what you need - no more endless scrolling.

For artificial grass installers drowning in client messages, this centralized inbox is a game-changer. It ensures a timely, organized response to every inquiry, building trust and keeping those projects flowing.

Hyper-Personalized Service, Fueled by Client Intel

In a world of cookie-cutter marketing, personalization is king. But tailoring your approach to each client takes serious intel - and that's where AGM's Contact feature shines.

Imagine having a detailed dossier on every client, right at your fingertips. AGM makes it happen by displaying key contact details right alongside each conversation.

Let's break it down:

  • Viewing a convo with Robert, a commercial client? His Contact card shows you've installed turf at 3 of his properties and his average project size is 2,000 sq ft.

  • Chatting with Karen about her backyard putting green? A quick Contact check reveals she's been a client for 5 years and always opts for premium turf. Time for an upgrade pitch!

  • Following up on a dormant lead? Check the Contact timeline to see your last interaction and pick up right where you left off.

By leveraging this wealth of client data, you can infuse every conversation with personalized recommendations, timely follow-ups, and VIP touches that lock in loyalty. No more generic blasts - just hyper-relevant chats that convert.

Turbocharge Your Sales Process

Alright, you've got a grip on client communication. Now, let's kick your sales game into high gear. AGM makes it a cinch to guide leads down the pipeline, right from the Conversation view.

Check this out:

  1. A hot lead pings you, ready to greenlight their project. You pull up their Contact card and spot the big "Schedule Appointment" button.

  2. Click it, and you're whisked to a calendar view displaying your availability and the client's preferences. Lock in the consult with a click, and the appointment is auto-added to your AGM schedule. Easy.

  3. You rock the consult and the lead is ready to sign on the dotted line. Right from the chat view, you click to advance their deal stage to "Contract Sent." The whole team can see where this deal stands, without a single meeting.

  4. Client signs the contract (score!) so you pop into the convo and drag the deal to "Won." A quick search of "Won" deals this month shows you're crushing your sales targets. Virtual high five!

See how seamlessly you can advance deals, without toggling between screens or losing momentum? That's the power of contextual sales tools, right where you need them.

Automate Customer Care Like a Boss

You've closed the deal, but the client experience is far from over. AGM's Conversation feature pairs with powerful automation tools to keep customers engaged and singing your praises long after the last blade of grass is laid.

Let's make it real:

  1. You wrap up installation for the Henderson project. Time to schedule a check-in to make sure they're loving their new lawn.

  2. In AGM, you set up an automated SMS to fire off 2 weeks post-install. The text pulls in personal details like the client's name and project specs. Set it and forget it!

  3. Two weeks later, Mrs. Henderson gets a friendly text - "Hey Janet, it's Mike from Green Turf Co! Just wanted to check in and make sure you're loving your new Santa Fe 80 lawn. Let me know if you have any questions!"

  4. She replies with a glowing review. You thank her and ask if she'd mind sharing that feedback on Google. Boom, another 5-star rating in the bag.

Automated check-ins, personalized with client details, show you care about the long game. It's a service touch that sets you apart and sparks organic word-of-mouth - without adding a ton of manual work.

Learn More!

Discover how AGM software is designed for artificial grass installers, by artificial grass installers. Join our Free Community or Book a demo today.  Got a question Shoot us a message, and one of our team members will get in touch ASAP! 

Need help? Your solution is just a click away! Connect with our live chat now! 🗨

blog author image

Troy S. Scott

Troy is the Founder of AGM or ArtificialGrassMarketing.com, the Co-owner of HeavenlyGreens.com a Northern California installation company and the Founder/Co-owner of ArtificialTurfExpress.com, a retail brand that operates in San Jose CA.

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