8. Reviews & Referrals
Automated review requests, AI‑powered responses and referral campaigns help you build trust and grow your turf business.
Great work deserves recognition—but most customers won’t leave a review unless you ask. Managing reviews across multiple platforms and thanking customers personally takes precious time. AGM’s SmartFlows make it easy: send review requests instantly via text, email or WhatsApp, respond with AI‑generated messages and turn satisfied customers into loyal advocates.
The Problem
You finish a job, your customer loves the result—and then…nothing. Without a system to request reviews and referrals, you miss out on powerful word‑of‑mouth. Negative reviews might slip through the cracks and damage your reputation. Tracking feedback across SMS, email and social media can feel overwhelming.
The Solution
AGM turns your satisfied customers into promoters. Our multi‑channel review requests let you reach customers via SMS, email or WhatsApp. Craft messages that match your brand, send them automatically when jobs wrap up and track which channels perform best. AI‑powered Reviews assist generates personalized replies and summaries—so you respond quickly and glean insights. And with built‑in referral campaigns, you can reward customers who refer friends or neighbors, creating a steady stream of new business.
Send automated review requests via SMS, email and WhatsApp. Customize messages and timing and track open and click rates to see what works best
Use Suggestive Mode or Auto‑Pilot to craft heartfelt responses based on star rating and review content. Summaries highlight themes and sentiment at a glance
Set up referral campaigns that automatically invite satisfied customers to share your service with friends. Offer discounts or credits as a thank‑you.
3 Simple Steps
Connect your SMS, email and WhatsApp channels, choose when requests are sent and customize your message.
Reviews AI crafts replies based on star ratings and content. Summaries highlight themes and sentiment to help you improve service.
Launch referral campaigns that thank customers for sharing your services. Automated follow‑ups remind them and track new leads.
Success Stories
Jeff C.
Evergreen Turf Solutions
“The AI responses save us hours, and our customers love the thoughtful replies. Plus, the referral campaigns bring in new clients every month.”
Tammy R.
Premium Synthetic Turf
“We went from a handful of reviews to hundreds. AGM’s text and email requests make it effortless for customers to leave 5‑star feedback.”
FAQs
You can connect to major platforms like Google, Facebook and industry‑specific review sites. AGM sends review links through SMS, email and WhatsApp to drive traffic where you need it.
Yes. Personalize your review and referral requests with your brand voice, choose the timing and edit messages for each channel.
Reviews AI analyzes the star rating and content of each review. In Suggestive Mode, it recommends a reply for you to approve; in Auto‑Pilot, it sends a customized response based on your guidelines.
You decide. Common incentives include discounts on future service, gift cards or service credits—AGM tracks referrals and applies rewards automatically.
Most businesses start receiving more reviews and referrals within days of activating automated requests. Our onboarding team helps you tailor the system to maximize results quickly.
Trusted By Turf Professionals
Dozens of turf installers have doubled their booked jobs within twelve months. See why artificial‑grass professionals choose AGM to streamline operations and grow revenue.
Turf Installer Growth Platform
Ready to turn satisfied customers into 5‑star reviews and steady referrals? AGM’s automated system makes it simple. Join turf businesses growing their reputation and revenue with minimal effort.
AGM combines scheduling, invoicing, CRM, marketing automation, reporting and AI‑driven workflows into a single, easy‑to‑use system—built by turf professionals for turf professionals.
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San Jose, CA 95113
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