CRM & Reviews

Deliver Five‑Star Experiences—From First Call to Final Review

Store every client detail, keep communication organized and build your reputation with automated reviews and referrals.

Your clients expect personalized service from start to finish. But disorganized records and sporadic follow‑ups lead to missed opportunities, unhappy customers and a damaged reputation. AGM combines powerful CRM tools with automated review and referral campaigns so you can stay on top of client interactions, deliver consistent service and turn happy customers into raving fans.

CRM dashboard interface with client management features, USA
Disorganization Damages Your Business

Why It Matters

Don’t Let Disorganization Damage Your Business

Turf installers juggle dozens of clients, jobs and crew schedules. When notes are scattered across texts and notebooks, important details fall through the cracks. Without a central system for storing information and staying in touch, you risk losing repeat business, missing follow‑ups and neglecting the reviews that drive new clients.

Centralize Client Details

One Place for Every Contact

AGM’s CRM stores all client information—names, addresses, service histories, tags and notes—in one easy‑to‑access place. Leads are automatically tagged so you know where they came from and can focus on converting them into paying jobs. Customize intake forms to capture the details that matter most and pull up call logs, recordings and notes instantly, whether you’re at the office or in the field.

Centralize Client Details

Manage Communication, Tasks & Lifecycle

Stay in Touch, Stay Organized

A clear calendar keeps your team organized and your projects on track. View your entire day or week at a glance, color‑code appointments by crew or job type and access customer details with one click. Drag and drop appointments to reschedule, assign crews with ease and see changes reflected on everyone’s devices in real time—no more confusion or delays.

Empower Clients With A Portal

Client Hub: Service at Their Fingertips

Automated reminders and real‑time updates keep crews and customers on the same page. Sync with Google or Outlook calendars to prevent double booking, send confirmations and reminders via SMS and email and use ‘On my way’ texts to let clients know when to expect your team. Goodbye no‑shows; hello five‑star experiences.

Empower Clients with a Portal
Automate Reviews & Build Your Reputation

Automate Reviews & Build Your Reputation

Collect Reviews & Referrals—Effortlessly

Don’t leave money on the table. Create quotes, proposals and invoices directly from your scheduled jobs. Collect deposits at the time of booking and automate payment reminders. When a job is booked, AGM can trigger follow‑up tasks—assign a crew, order materials or set up a site visit—ensuring nothing is overlooked.

Reporting & Insights

Understand Your Clients & Grow

Use built‑in reports to see which lead sources convert best, track customer satisfaction over time and identify referral trends. Measure response rates to review requests and see which messages earn the most referrals. With this insight, you can fine‑tune your marketing and focus on the relationships that drive growth.

Reporting & Insights
Automate Feedback & Referrals

Trusted By Turf Professionals

Build Lasting Relationships

Artificial‑grass installers nationwide rely on AGM to organize client data, send the right messages at the right time and turn happy customers into their best salespeople. Our CRM & reviews solution helps you save hours each week, deliver better service and grow through word‑of‑mouth.

Success Stories

Turf Installers Growing With AGM

Justin H.

Green Yards USA

“The client portal lets our customers request work and pay invoices without calling. They love it—and our referrals have skyrocketed.”

Alicia M.

TurfPros Northwest

“Since switching to AGM, our customer records are always up to date. We never lose track of a lead or forget a follow‑up. Our reviews have tripled.” 

FAQs

Frequently Asked Questions

You can import your existing clients via CSV or connect your previous CRM. Our support team assists you in migrating data and setting up custom tags.

Yes. Use tags to group clients by service type, region, lead source or priority. Filters help you find and target the right contacts instantly.

You choose your channels—SMS, email or WhatsApp. AGM sends requests automatically after job completion, and you can customize the timing and message.

Reviews Assist flags poor ratings so you can respond promptly. You can reach out privately to address concerns and improve the experience.

No. Use AGM’s templates to create a referral program in minutes. Set rewards, define messages and let the system track referrals automatically.

Trusted By Turf Professionals

Installers Who Choose AGM

Dozens of turf installers have doubled their booked jobs within twelve months. See why artificial‑grass professionals choose AGM to streamline operations and grow revenue.

Ready to Get Started?

Ready to Build Stronger Relationships?

Centralize your client data, deliver five‑star experiences and grow your business through reviews and referrals. AGM’s CRM & Reviews solution makes it easy.”

Free Industry Trend Report for Artificial Turf Businesses

See what’s actually changing in the turf industry — and what it means for your business in the next 6–12 months.

• Market trends installers should be paying attention to
• Shifts in consumer behavior, search, and demand
• What successful turf companies are adapting now

Curated and analyzed by the AGM team — built specifically for artificial turf professionals.

No fluff. No sales pitch. Updated monthly.